Turn off mtDNA full sequence match notifications.

[rod]

Same problem 14 Oct @ 5:25 eastern

[rod]

Just a follow-up. Unlike Jim Barrett's solution, according to ftDNA it is not possible to turn off mtDNA "coding region" notifications.
The "only" option they offered was turning off sending all email from ftDNA (including y matches and all other correspondence from ftDNA)...

[rod]

Is there another place to turn "coding region" matches off?
...

[rod]

I have high quality results from another company and the SNPs were named from my test. ftDNA says they're low quality or doesn't list them at all. I think the problem is ftDNA quality control and "not so bigY" coverage.

[rod]

I have a family member who is plain "H" and has received 373 "We found 1 new mtFull Sequence match(es)" emails since he tested. None of them are an exact match full match but ftDNA sends notifications on 1-3 difference matches.

WHY WON'T FTDNA LET US TURN OFF NOTIFICATIONS...

[rod]

My mother, brother, 1st cousin and I are on my 3rd cousin's family finder match list but she only appears as a match on my mother's and 1st cousin's list of matches.

When I run "in common" with my third cousin on my mother's or 1st cousin's, my brother and I appear.
...

[rod]

Apparently 24-72 hours is longer than a week.

[rod]

Same here. There seem to be a lot of us. Silence from ftDNA....

[rod]

Still waiting. I think the "check back in 24 hours" resets every time you check....

[rod]

"Pending Results
Your myOrigins results are still processing. Please check back in 24 hours."

[rod]

I just checked again and now they're all back (without changing any settings).

[rod]

I manage 8 accounts with family finder tests.

Today, all of them have ZERO family finder matches.

[rod]

I've been getting...

uh oh...
Houston, we have a problem!
There was an error while attempting to load the page
you requested.

Error The wait operation timed out
Status Code 500

[rod]

Will people who had requested the files before the shutdown receive them without a new request or have to start over again?

[rod]

The y-12 through y-111 tests should be. The big-y test has enough errors that it's likely you wouldn't be 100% identical to yourself....