[QUOTE=The_Contemplator;429445]When you say he has your email, do you only mean that he knows your email address or that he has access to your email account? Also, we are talking about a regular FTDNA kit account right? Not a group admin account?
I think what happened was he reset the...
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Unusual situation.
[QUOTE=loobster;429281]Having the e-mail is NOT something that gives you access to the Kit.
If you click that you forgot the password, they will send the info to the Primary e-mail - and not to the others.
So having access to whichever e-mail is listed...Leave a comment:
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Resetting password
I have reset the password and waited. Tried again and waited. Tried again and waited. Eventually the new password turned up but it did not work because I had reset so many times. The emails are getting through very slowly so now I have to wait until the last one ...Leave a comment:
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Sticky situation of unexpected access
I contacted a cousin and she helped organise the collection of samples for herself and her two brothers. Today I get a notification that the first kit has arrived at the lab.
When I went to log in I could not do so as it said kit number...Leave a comment:
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