Thank You, That fixed it.
Posting the link for someone else to find easily
http://www.mapmy23.com/tools/ancestry_ftdna_fix.php
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Autosomal Transfer trouble
Has there been a recent change to accepting transfers from Ancestry.com? My MIL just tested at Ancestry and we are trying to transfer her results. I have downloaded them twice and not moved, opened or renamed the zip file. When I try and transfer I get an error message that the results are corrupted...
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Thank you for the responses.
The matches are set to the entire database and Yes, the release has been signed.
In the matches and notifications setting Yes is marked for "all matches" and for all the Y-DNA levels.
At least I know I have checked...
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No Matches at any Level
My husband did the Y-37 test 2 years ago. He still has ZERO matches at any level. Not just no good matches but no matches at all. His haplogroup is R-M 198 and we believe his paternal line is possible German.
Could this be right? Is there any way to get FTDNA to run the test again without...
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How Long?
How long should it take for matches to show up after transfer and release signed?
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Worked early this morning and now has not for the last several hours
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I understand not having any good matches, I was surprised he has none at all. Hopefully more people will test and eventually something will match. I don't think testing for more would provide matches if he doesn't even have poor matches now.
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Y-37 no matches
I just got my husband's Y-37 test back and he has zero matches at any level. I wasn't sure if they just sent me the notice too early and the test has not finished processing or this is a real possibility of no matches, even distant ones. His last name is Stevens and Haplogroup...
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Evidently my group was approved to late to receive any daily coupons. I need to purchase a kit for someone that has agreed to do a Y37 + FF for me. Is it possible to get a coupon code from another group admin?
Julia
[email protected]
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Coupons?
With help from Darren my surname project in now active! Some projects talk about having coupons, where do those come from? I would like to start soliciting people to test and would like to offer them coupons if possible.
Is it possible to use group funds (that I would deposit myself)...
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I got my e-mail thanks to Darren but now I get the "houston we have a problem" screen when I log in with the new ID
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I just opened a request on the support page, the rest of you may want to consider it also. Maybe we will get a response that way.
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I have been waiting since early Feb with no response. Even after Darrin said he was contacting someone I did not hear anything. It does make me feel a little better that I am not alone.
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Requested to start project - no response
I requested to start a surname project and got no response for about a month. I had some e-mail issues for a day during that time so I did the request again but still no response. How long does it take? Will they communicate a denial or only an approval?
There is no surname project for...
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