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  • Just Curious

    How long it takes to receive confirmation of sample received.

  • #2
    Originally posted by Alove1008 View Post
    How long it takes to receive confirmation of sample received.
    I think generally, for a kit mailed in the U.S., it can take from one to two weeks, if there are no delays (primarily at the Houston Post Office, which has a reputation for delays).

    If you copy the barcode number down before mailing it back, you will be able to track the package through the mail, and see when it is delivered to the U.S. Post Office in Houston. From there, it depends upon when the bag at the Houston post office gets filled, and is then either picked up by FTDNA or delivered to them. Once it has been delivered to FTDNA's offices, it will be checked in as "Kit Received."

    Some of these steps can take different amounts of time to complete. When your kit arrives at the Houston P.O. may depend on whether you are mailing from the U.S. or from another country. Your kit may possibly get "stuck" in the Houston P.O. for a while. But once FTDNA has it, it should only take a day or two to be marked as received.

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