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  • Forum malfunctioning?

    Is the "mark this forum read" option not working properly? Subjects seem to keep reappearing although there appears to be no added content?

  • #2
    Did you check the option Remember Me? when logging in?

    I am guessing that you perform these actions when your login has expired, but you do not see it yet...

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    • #3
      Originally posted by royfarnol View Post
      Is the "mark this forum read" option not working properly? Subjects seem to keep reappearing although there appears to be no added content?
      This happens to me periodically as well.

      The forum software stores a cookie on your computer to track which threads you've read, and it seems that the cookie sometimes becomes corrupt.

      To fix this, just delete the individual cookie (no need to clear ALL your browser cookies), then mark the forums as read.

      To delete the cookie, first search your cookies for:
      forums.familytreedna.com

      Then, I think it's this cookie:
      ftdnaForums_thread_lastview

      I always forget exactly which one and have to play a guessing game each time, but this is the one that I would try first. If it doesn't work, let me know -- or just play around with deleting forum cookies until you find the right one

      Elise

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