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  • Matches Family Tree

    I occasionally get an error when clicking on someones family tree in my match list. Says I'm not authorized. How come?

    John

  • #2
    Originally posted by graysneck View Post
    I occasionally get an error when clicking on someones family tree in my match list. Says I'm not authorized. How come?

    John
    Looks like you broke the internet.. thanks a lot..

    [joking] The site is very glitchy. I had not really paid attention to this site for while until recently I found that my 'My Origins' list of relatives was completely empty.

    They are changing a lot of code and not doing it very well in my opinion, or to any real effect that I can see except to change the cosmetic appearance of the site. I dont know that this is the cause of your problem, or the problem I am having, but it seems to be extra glitchy since they decided to give the site a facelift.

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    • #3
      Originally posted by graysneck View Post
      I occasionally get an error when clicking on someones family tree in my match list. Says I'm not authorized. How come?
      John
      Hi John,

      I think this message displays when the person's Family Tree Privacy Settings are set to Private for all levels -- living, deceased born within 100 years, deceased born beyond 100 years.

      However, I'd like to confirm this. So can you send me a private message with your kit number and the names of one or two matches where this happens?

      Thanks!
      Elise

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