Announcement

Collapse
No announcement yet.

FF kit or account name question

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • efgen
    replied
    You can change the name on the Contact Information page yourself -- Customer Support would just do the same.

    Elise

    Leave a comment:


  • a shepherd
    started a topic FF kit or account name question

    FF kit or account name question

    I ordered and send back a kit for a family member and will be managing the account. I entered their name as testee when ordering the kit and also had them sign the release form. Have received an email that FTDNA has received the kit back. When logging on to this new kit it is showing my name. I want the matches to see the name of the testee and not my name. Should I a) wait and see what happens, b) contact customer service, c) change the name on the contact page myself?

    Thanks
Working...
X