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  • #16
    Originally posted by John Hayman View Post
    So, in that I have a MAC, I hit "View This Recording" and the next page that came up was a totally black screen with tabs for other pages at the top, as would be expected. The loges I have allowed it to gather its senses and maybe produce a video has been about 10 minutes...and nothing.
    Hi John,

    Sorry to hear that you're having trouble viewing the webinar recordings.

    Mac users need a program that can play Windows Media Player (WMV) files. Unfortunately, the GoToWebinar website doesn't provide this information, and they don't give me a place to write it either. However, I have just added this information to the Recordings tab of the Q&A section at the bottom of our Webinars page in the Learning Center:

    Mac users will need a video player capable of playing Windows Media Player (.wmv) files in order to view our webinar recordings. "Flip4Mac Windows Media Components for QuickTime" adds this capability to QuickTime, and is a free download: http://www.telestream.net/flip4mac/download.htm

    Please let me know if this works for you.

    Elise

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