New Matches Coming In

[RondaMiller]

Yes Ronda, Chromosome page is an odd place to have that message. I just double checked my chromosome browser page, and no I have no message there either. Well hopefully this means for you guys getting yet another haircut, maybe you will actually get back some of the original ones that you lost.

For me I guess they are satisfied with my results. Like I said I was hoping to get at least a few back.

I hope so because it's frustrating to go from 13 pages to none and my husband to have lost all 32 pages. The only right thing today on FTDNA, for us, is that my daughter's kit finally got batched....

[Táltos]

March 5, 2013: We apologize for any inconvenience, raw data downloads are temporarily unavailable. We expect soon we will allow the raw data download feature again after final QC on the most recent updates to the Family Finder matching program. We understand this feature is a vital part of your results and will have that feature restored as quickly as possible. Thank you for your patience and understanding.

This is the only message I am seeing from FTDNA, on the download page.

Ok I just checked there and I have the same message.

[ausgenjourneys]

FF results missing

My FF results are showing but there are no results for my Dad's FF kit, and Dad is not appearing as a close match on my FF list anymore . I guess this just means Dad's kit is being rechecked? Hopefully some of his missing matches will return?

[Táltos]

I hope so because it's frustrating to go from 13 pages to none and my husband to have lost all 32 pages. The only right thing today on FTDNA, for us, is that my daughter's kit finally got batched....

Yes it is frustrating. I wonder if that other time when they switched from was it Affy, I'm not sure, I didn't test here back then. I wonder was it as chaotic as this? And what was their turn around time to fix problems then?

Hopefully everything is straightend out with your matches and everyone else's soon.

[T E Peterman]

If your matches are still gone tomorrow, you should report this through the Helpdesk.

Timothy Peterman

[RondaMiller]

If your matches are still gone tomorrow, you should report this through the Helpdesk.

Timothy Peterman

I will and I will have to do it for my husband's kit as well.

[shandy4473]

New Match????

Just checked and received a "new" match. This FTDNA match has been in my Gedmatch list, but it never showed in my FTDNA match list. Maybe the upgrade to the new build is working.

Interesting

Steve

[RondaMiller]

Well then maybe there is yet hope for me

[Táltos]

Just checked and received a "new" match. This FTDNA match has been in my Gedmatch list, but it never showed in my FTDNA match list. Maybe the upgrade to the new build is working.

Interesting

Steve

Now THAT is real interesting!!!!!!

[JPHutchins]

Well then maybe there is yet hope for me

Don't count on it. I just checked my Chromosome Browser and found that I lost one match since yesterday. I was hoping for more matches, not for a loss of matches. I lost 57 to Build 37 an now I am still losing them.

[RondaMiller]

Don't count on it. I just checked my Chromosome Browser and found that I lost one match since yesterday. I was hoping for more matches, not for a loss of matches. I lost 57 to Build 37 an now I am still losing them.

At this point I'm not counting on anything but frustration tomorrow with two kits that have no bloody pages at all. We've had matches for nearly 2 yrs now and suddenly, tada! They're all gone lol.

The least FTDNA could have done was to post a message on our main page saying: Hey Folks, we're currently doing stuff in order to make the other stuff work better......

[Táltos]

Somebody in the other thread posted that they had to reassign all their distant relationships after they were able to access chromosome browser again. I just checked mine, and they are still all in place. Did anyone else experience having to reset their relationships in the past few hours?

[MoberlyDrake]

When we got our matches on Feb 22, I had a new match who had been showing up on my results at Gedmatch for a couple of years. He matched several of my other "new" matches on the same small 7.80 segment. I contacted him and he was adopted.

[1_mke]

The relationship was reset on my recent matches.

[Taz85]

At this point I don't even care. I'll just expect to lose matches.