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No results for CTS7045 and FGC46568

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  • No results for CTS7045 and FGC46568

    I was placed into CTS5990 but I haven't been tested for CTS7045 and FGC46568.
    Did it happened to someone else?

  • #2
    Have you done any SNP testing and if so what SNP test have you had?

    Comment


    • #3
      I did G pack

      Comment


      • #4
        FGC46568 isn't in the G-M201v2 SNP Pack. CTS5990 is upstream from CTS7045 and FGC46568 so it is reasonable to be positive for upstream SNPs but not tested for or negative for downstream SNPs.

        If you go to the bottom of https://www.familytreedna.com/my/y-dna-haplotree/ what do you show for the SNPs? Can you copy and paste them here?

        Comment


        • #5
          Thanks Armando.
          That is the question, why FTDNA didn't test for those downstreams SNPs?
          I am still not sure which one is my final SNP: CTS5990, CTS7045 or FGC46568

          Comment


          • #6
            Originally posted by kRt View Post
            Thanks Armando.
            That is the question, why FTDNA didn't test for those downstreams SNPs?
            I am still not sure which one is my final SNP: CTS5990, CTS7045 or FGC46568
            The G-M201v2 SNP Pack does include CTS7045 so you should have been tested for that one. Sometimes you get some of the results before the SNP pack has been tested for all of the included SNPs.

            What color is that SNP at https://www.familytreedna.com/my/y-dna-haplotree/ ?

            No idea why FGC46568 isn't included. It probably wasn't identified until after the SNP pack was introduced. There is also a limit to how many SNPs can be included in an SNP pack. There are 174 SNPs in the G-M201v2 SNP Pack which is a lot.

            Comment


            • #7
              Is it possible to request to FTDNA customer service to test me to those SNPs? At least CTS7045 listed in the G pack but not actually tested on my DNA.

              Comment


              • #8
                You can create a ticket at https://www.familytreedna.com/contact#contactForm and ask them why CTS7045 doesn't have a result and if they will make FGC46568 available as an individual test.

                Comment


                • #9
                  I've just done that. Thank you.

                  Comment


                  • #10
                    They sent me an automated reply without paying enough attention on my question.
                    I replied on 15/08 but no more updates from them.


                    Sorry but this is an automated reply.
                    I am looking for a more personalized answer once, as I told you, I already had a SNP pack tested that includes CTS7045 so it was supposed to be tested. Although it wasn't tested.

                    __________________________________________________
                    On 15 Aug 2017 14:58, Family Tree DNA Helpdesk <helpdesk@familytreedna.com> wrote:
                    ## Open Requests only: Reply ABOVE THIS LINE to add a note ##
                    Request Update Request ID: 669248

                    Hello,
                    For your specific request for more information about SNP testing I would advise that you contact the group administrator or co-administrator of one of the group projects for your account. We are not able to advise on specific SNP testing as it is unique to your Y-Chromosome and the purposes for each SNP can vary and not every SNP may be important to test.
                    Consulting with an administrator may help shed light on which SNP would be advised to test to further refine your haplogroup. if you have not joined a group project yet, then i would suggest you join a Haplogroup project so an admin can take a look at your results.
                    Thank you for contacting us and have a great day!

                    Information Specialist
                    Family Tree DNA

                    ________________________________________
                    From: "krt"
                    Sent: Mon, 14 Aug 2017 18:04:51 -0500
                    To:
                    Subject:


                    Hi there,
                    Got G pack done and I was placed into CTS5990 but I haven't been tested for CTS7045 and FGC46568.
                    I am still not sure which one is my final SNP: CTS5990, CTS7045 or FGC46568.
                    Can you please advise me on that matter?
                    Many thanks.
                    Last edited by kRt; 24th August 2017, 09:44 AM.

                    Comment


                    • #11
                      Originally posted by kRt View Post
                      They sent me an automated reply without paying enough attention on my question.
                      I replied on 15/08 but no more updates from them.
                      Read the reply closely. They're telling you that a haplogroup project administrator can give you the best answer. Would you rather that some FTDNA employee who isn't familiar with your haplogroup give you advice, which may not be correct?

                      If you're not yet a member of the appropriate haplogroup project yet, join it. You'll need the advice of the project administrator or a co-administrator to sort out this situation.

                      Also, a project administrator acting on behalf of a project member can many times get a quicker resolution to a testing problem. I just helped resolve a sample mix-up that switched the results for two men, one of whom was a member of R1b-U106 Project, of which I'm a co-administrator. They both were retested and now have their correct results.
                      Last edited by MMaddi; 24th August 2017, 11:34 AM.

                      Comment


                      • #12
                        Mmaddi, did you see this bit?
                        "I already had a SNP pack tested that includes CTS7045 so it was supposed to be tested. Although it wasn't tested."
                        The project coordinator instructed me to get an G SNP pack. It was done. However the final SNP CTS7045 included in the pack was not tested. CTS7045 is a sub-clade from CTS5990 that I was placed in.

                        Comment


                        • #13
                          Originally posted by kRt View Post
                          Mmaddi, did you see this bit?
                          "I already had a SNP pack tested that includes CTS7045 so it was supposed to be tested. Although it wasn't tested."
                          The project coordinator instructed me to get an G SNP pack. It was done. However the final SNP CTS7045 included in the pack was not tested. CTS7045 is a sub-clade from CTS5990 that I was placed in.
                          Have you discussed this lack of a result for CTS7045 with the project administrator? If not, you should. Maybe he has an explanation for you. If he doesn't, he can contact someone at FTDNA to get the problem resolved, as I suggested in my previous post.

                          Also, read Armando's post in this thread at http://forums.familytreedna.com/show...19&postcount=6. He asked you to see what color CTS7045 is in the haplotree for your account, but you never answered that.

                          You can also look at the bottom of the haplotree page for CTS7045. Does it say CTS7045+, CTS7045- or CTS7045*? If it has CTS7045*, that means they tried to test it, but didn't get a good call.

                          Comment


                          • #14
                            CTS7045 is in blue with no add option.
                            There is no CTS7045 on the bottom of my tree.

                            Comment


                            • #15
                              Originally posted by kRt View Post
                              CTS7045 is in blue with no add option.
                              There is no CTS7045 on the bottom of my tree.
                              Something is definitely wrong. Are you sure that you ordered the G-M201 SNP pack? Or did you order CTS5990 as a single SNP?

                              The reason I'm asking if you actually ordered the SNP pack and not a single SNP is that what you're describing above is what you would see if you haven't ordered the G-M201 SNP pack and FTDNA is suggesting that you order it.

                              Can you copy and paste all the SNP calls that you have at the bottom of your Haplotree page in a post here? Then we can see what results you have and whether they are from the SNP pack or not.

                              Another possibility is that you have results from the first version of the G-M201 pack. I checked the 10 members of the Sicily Project who have results for the G-M201 pack. Only three of them have a result for CTS7045. The other seven without CTS7045 results have their results from last year. So, it looks like CTS7045 was added to the SNP pack sometime this year. The earliest order date for the three who do have a CTS7045 result is May 17 of this year.

                              When did you order the SNP pack? If it was significantly before mid-May, you probably have results from the first version of the G-M201 SNP pack which didn't include CTS7045.

                              This is a good lesson showing why Big Y is far superior to any SNP pack. Big Y will find any SNPs, including previously unknown SNPs, without having to worry about how current the SNP pack is that you ordered.

                              Comment

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