Yesterday morning I logged into FTDNA and saw that my Y-12 was showing data.
But there is no prediction of Haplogroup or any matches. Where it should say my Haplogroup it says:
"You Have No Haplogroup Prediction
You must have results for at least the first 12 markers for a haplogroup to be predicted. If you have received these results at least 48 hours ago, we cannot predict your haplogroup based on your matches. In that case, you qualify for our free SNP Assurance Program. You may contact our customer service representatives to verify your qualification."
I asked them about when I should receive my Haplogroup prediction and matches on their Facebook page. The following is their responses:
"Matches should be instant if there are any in the database." and "The predicted haplogroup takes about a week to calculate."
So am I so rare that I have no matches or is FTDNA wrong in that I should see matches instantly?
Also, as far as the Haplogroup prediction, in your experience does it take 48 hours or a week to predict?
Thank you. I'm so confused.
But there is no prediction of Haplogroup or any matches. Where it should say my Haplogroup it says:
"You Have No Haplogroup Prediction
You must have results for at least the first 12 markers for a haplogroup to be predicted. If you have received these results at least 48 hours ago, we cannot predict your haplogroup based on your matches. In that case, you qualify for our free SNP Assurance Program. You may contact our customer service representatives to verify your qualification."
I asked them about when I should receive my Haplogroup prediction and matches on their Facebook page. The following is their responses:
"Matches should be instant if there are any in the database." and "The predicted haplogroup takes about a week to calculate."
So am I so rare that I have no matches or is FTDNA wrong in that I should see matches instantly?
Also, as far as the Haplogroup prediction, in your experience does it take 48 hours or a week to predict?
Thank you. I'm so confused.
Comment