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  • Owenc
    replied
    I have 47 Big Y matches in my Y111, should that infer a quicker upgrade? I am batch 1085, expected completion is sometime in July.

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  • ALASMI
    replied
    Originally posted by ALASMI View Post

    Results completed today 5/12/2020.
    Batched on 3/30/2020

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  • ALASMI
    replied
    Originally posted by ALASMI View Post
    2 kits batch 1077
    still waiting
    Results completed today 5/12/2020.

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  • spruithean
    replied
    Originally posted by Cavazos View Post
    New kid in the block. On 4/20, it said 6/15/2020 - 6/29/2020. The following day, it changed to:
    Big Y-700 Y700 1083 06/29/2020 - 07/13/2020
    I can read the horror stories... (get used to August, perhaps)
    Eh, the FTDNA lab most certainly has to take precautions with the current global situation. Remember that estimated completion dates aren't set in stone, they can be completed earlier or later (unfortunately).

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  • Tenn4ever
    replied
    Originally posted by Cavazos View Post
    New kid in the block. On 4/20, it said 6/15/2020 - 6/29/2020. The following day, it changed to:
    Big Y-700 Y700 1083 06/29/2020 - 07/13/2020
    I can read the horror stories... (get used to August, perhaps)
    Get used to a year from now. At least it is your sample. I'm dealing with a cousin's sample (I'm paying) and it's been almost six months......

    I'm furious with how a Y700 test I administer for a cousin is being handled. The batch number is 1031 batched December 1, 2019. I was not advised until almost three months had expired the end of February that it had failed quality control. As expensive as these tests are there is no reason that we could not be kept informed instead of waiting until both samples have been tested They sent out another kit to me which I in turn mail to my cousin and then he mails back to FTDNA. That process alone took almost three weeks because when they told me the sample had failed and a new kit would have to be mailed they didn't mail the kit. I had to call and remind them. Then they received the second kit on March 13th. The testing process started all over again. Every two weeks the due date keeps changing. It's now been eight weeks since the second testing began. I call today and they tell me my cousins sample failed quality control on April 14 but they are still trying and didn't start retesting until May 6.......I suppose that is on his second vile but the clueless customer service rep didn't know what that meant. Now, I have to wait until the middle of June to find out if this sample fails. This is inexcusable.

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  • Cavazos
    replied
    New kid in the block. On 4/20, it said 6/15/2020 - 6/29/2020. The following day, it changed to:
    Big Y-700 Y700 1083 06/29/2020 - 07/13/2020
    I can read the horror stories... (get used to August, perhaps)

    Leave a comment:


  • ALASMI
    replied
    2 kits batch 1077
    still waiting

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  • SHBEEB
    replied
    Batch1039 I am still waiting for the result and it has been postponed four times

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  • Tenn4ever
    replied
    Originally posted by Tenn4ever View Post
    Well, at least the expected date has been updated to 04/06/2020 - 04/20/2020.
    Delayed again.....until 05/04/2020. That will be five months. Batch 1031, 12/01/2019

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  • kilvurra
    replied
    My Batch 1029 kit's preliminary results came in on March 31.

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  • Tenn4ever
    replied
    Well, at least the expected date has been updated to 04/06/2020 - 04/20/2020.

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  • Tenn4ever
    replied
    Originally posted by Kohlehydrat View Post
    11 (eleven) months later (ordered on april 28, 2019) the big-Y results finally came in. and let me tell you: the lab actually had 4 samples to work with.
    This is scary. My cousin's results are four months now (batched Dec 1, 2019). They requested new samples five weeks ago . I chatted with them last Friday and they said 6 - 10 more weeks but his expected date on his order page still says 03/23 so I think it should be updated.

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  • Kohlehydrat
    replied
    11 (eleven) months later (ordered on april 28, 2019) the big-Y results finally came in. and let me tell you: the lab actually had 4 samples to work with.

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  • MasonX
    replied
    Big Y Batch 999 finally came in today after almost 5.5 months

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  • gattaca
    replied
    Big-Y 700, batch 1044, completed on 11th February 2020

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