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  • We routinely list the number of results we are waiting for on our surname project online meeting room, and just today I noticed that kit pages are no longer getting the blue "PENDING-check the status" phrase where there used to be an estimated date for a kit. Now we get a generic timeframe with no reference to the individual kit's order receipt. The site seems to be "dumbing down" in accountability to the users for estimating their waiting times, since there was already confusion about the time between Completion Date of a batch and the posting of results. The "Track DNA Test" graphic mentioned above does not fill the same purpose. Pretty graphics do not substitute for explanations or estimations. (Our latest request is batched 1200 using an existing sample.)
    Last edited by clintonslayton76; 21 June 2021, 11:26 AM.

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    • I received my results on Batch 1183 kit 276725. I had upgraded from Y500 to Y700. Initially I was told I would have to submit a new sample, which I did. When I got my results back my SNP was unchanged - FGC69357. Can someone explain to me why my SNP didn't change? Is it possible the Test hasn't actually been done?

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      • Originally posted by xcal1887 View Post
        I received my results on Batch 1183 kit 276725. I had upgraded from Y500 to Y700. Initially I was told I would have to submit a new sample, which I did. When I got my results back my SNP was unchanged - FGC69357. Can someone explain to me why my SNP didn't change? Is it possible the Test hasn't actually been done?
        It is possible that you didn't share any of the newly found SNPs with other persons. In this case only your number of private variants grew bigger.

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        • Big Y kit in Batch 1197 complete today 7/10/21. Ordered May, they requested a new sample, it was submitted and finally it's done.

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