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  • I got this from customer support when I asked about repair schedule: "Thanks for your response. We resolved the issue yesterday morning and started working to post the backlogged results. As long as there are no additional issues getting those results posted, we expect to have everyone's results posted by the middle of next week."

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    • Got result from batch #1164 today.

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      • Originally posted by vmkiili View Post
        Got result from batch #1164 today.
        Good to hear it. I am still waiting for Batch # 1166. Hope it will come soon.

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        • Do they do it on weekly basis? If it is weekly then 1166 shall be uploaded in coming two weeks.

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          • Originally posted by Ibne Sharif View Post
            Do they do it on weekly basis? If it is weekly then 1166 shall be uploaded in coming two weeks.
            Kits in the same batch don't always finish at the same time, it may also take longer, but it could be ready in two weeks if there are no problems.

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            • Originally posted by Ibne Sharif View Post
              Do they do it on weekly basis? If it is weekly then 1166 shall be uploaded in coming two weeks.

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              • My Big Y results in 1166 failed due to quality control check, they send me an email upon my inquiry that it is rescheduled for a rerun and expected in mid July 2021 instead of the original 28th April.

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                • Originally posted by mattn View Post
                  I'm waiting on a Y-DNA111 to BigY700 upgrade batch 1149.

                  ​​​​​​
                  Big Y-700 Ordered 12/04/2020 1149
                  Big Y-700 Batched 12/07/2020 1149
                  Big Y-700 Completed 1149
                  I received Big Y-700 results today for this kit.

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                  • I'm waiting the results for a kit int the batch 1147, batched on 11/30/2020. Deeply frustrated.

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                    • Originally posted by corinthian View Post
                      I'm waiting the results for a kit int the batch 1147, batched on 11/30/2020. Deeply frustrated.
                      I'm relieved and happy because results came in today.

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