So, updating my earlier list.
Batch 928 batched Mon 31 Dec 2018, results received 7 March. (9 weeks 3 days)
Batch 930 batched Mon 7 Jan 2019
Batch 932 batched Mon 14 Jan 2019, results received 19 March (9 weeks 1 day)
Batch 933 batched Wed 16 Jan 2019
Batch 934 batched Mon 21 Jan 2019, results received 23 May (17 weeks 4 days)
Batch 936 batched Mon 28 Jan 2019
Batch 938 batched Mon 4 Feb 2019
Batch 939 batched Wed 6 Feb 2019, results received 4 July (21 weeks 1 day)
Batch 940 batched Mon 11 Feb 2019
Batch 941 batched Wed 13 Feb 2019
We have confirmation from FTDNA that the due dates mean nothing. If the results haven't come out by the due date, they automatically add two weeks to it. The most reliable indicator is the last processed batch number. It has taken them 4 weeks to process 3 weeks of kits. That's encouraging, it indicates they're close to fully operational again. But they have a huge backlog to get through, now.
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Received my Big 700 “final” results for Batch 939 ( batched on Feb 6, 2019)!
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Batch 939 update: received word from customer service that my first sample failed, and that they used a new sample on May 29th. The current wait time is about 15 weeks as long as there are no further issues. The representative said I should be getting results in a couple of weeks.
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It looks as though there are two batches per week. The even batches start on Mon, the odd batches on Wed.
Batch 928 batched Mon 31 Dec 2018, results received 7 March. (8.5 weeks)
Batch 930 batched Mon 7 Jan 2019
Batch 932 batched Mon 14 Jan 2019, results received 19 March (9 weeks 1 day)
Batch 933 batched Wed 16 Jan 2019
Batch 934 batched Mon 21 Jan 2019, results received 23 May (17 weeks 4 days)
Batch 936 batched Mon 28 Jan 2019
Batch 938 batched Mon 4 Feb 2019
Batch 939 batched Wed 6 Feb 2019
Batch 940 batched Mon 11 Feb 2019
Batch 941 batched Wed 13 Feb 2019, still waiting
So it looks as though there were two months when they did no BigY processing at all.
If they have fixed their problem, batch 936 should have finished around 30 May, 938 around 6 June, 940 around 13 June, and 942 this week.
But I won't be surprised if they still have issues. But the Y111 part of the test seems to be working fine.
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I think this is now my 4th delay, just got this new date today.Big Y-700 Y700 944 07/01/2019 - 07/15/2019
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Batch 927 Ordered the end of December 2018- I just noticed it was delayed again -- 06/26/2019 - 07/10/2019.
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The Big Y 700 batch I am waiting on isBatch 941 batched 13 Feb 2019. Now they have push the results to 6/16/19-7/3/19.
I'm planning on a trip to Scotland in August and was hoping to have the results well before that. Very annoying.
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Batch 939 ( batched on Feb 6, 2019) got pushed to June 26th-July 10th. This is the 5th time to be delayed.
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Y700. Batch 953. Ordered mid March 2019. (I already had Y500).
This note is now seen at my “pending”.
Quote: ”Results for your Big Y test have been delayed. We have updated your predicted completion date, and action by you is not usually required. Note that predicted dates are an estimate and subject to lab volume and quality control.”
Now predicting late June into mid-July, so I’m thinking August. No big deal I guess, seeing I don’t have a match at Y500. Just trying every door to see if one is unlocked.
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