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  • Wheal
    replied
    Y700 953 07/31/2019 - 08/14/2019 Results for your Big Y test have been delayed. We have updated your predicted completion date, and action by you is not usually required. Note that predicted dates are an estimate and subject to lab volume and quality control.
    Y700 954 07/22/2019 - 08/05/2019 Results for your Big Y test have been delayed. We have updated your predicted completion date, and action by you is not usually required. Note that predicted dates are an estimate and subject to lab volume and quality control.
    Y700 975 08/21/2019 - 09/04/2019

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  • solarius
    replied
    Originally posted by jmoore2312 View Post
    Batch 952 postponed to 7/29-8/12 for me, batched 3/29. Spoke to customer service a few weeks ago and they did not see any irregularities with my test.... I've been down this Big Y road before, it's done when it's done.
    That's interesting because user DWFlinneage posting above you has received his results from the same batch as you in 952.

    So I'm guessing batch numbers don't matter even when the tests are the same?

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  • jmoore2312
    replied
    Batch 952 postponed to 7/29-8/12 for me, batched 3/29. Spoke to customer service a few weeks ago and they did not see any irregularities with my test.... I've been down this Big Y road before, it's done when it's done.

    Leave a comment:


  • GrantK
    replied
    My second automatic delay for batch 960, now 07/29/2019 - 08/12/2019. This rather opaque repeated comment 'Note that predicted dates are an estimate and subject to lab volume and quality control.' only creates concern about my test accuracy. More transparency would be helpful.

    Leave a comment:


  • DWFlineage
    replied
    My Big Y 700 results came in 7/11/2019, Batch 952.

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  • solarius
    replied
    Originally posted by 1966mcta View Post
    I am in batch 954 and my dates are shown as 7/8/19 - 7/22/19
    I'm part of the same batch and was batched on the 1st of April 19 and I just got my 3rd delay yesterday to say that my results won't be due until 07/22/19 - 08/07/19

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  • Benvdc
    replied
    First delay as expected forr batch 962

    Now 07/22/2019 - 08/05/2019

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  • Kareem
    replied
    Originally posted by Kohlehydrat View Post

    so this week we are on batches 940, 41, and possibly 42, is that the assumption?
    my batch is 962, am i to understand that i should realistically expect results in the first week of september?
    Batch 953 has been coming in late last week.
    Hard to predict how long it will take. Maybe early September, but it depends on how long QAing takes for your kit. (Rarer lines will take longer)

    Leave a comment:


  • Kohlehydrat
    replied
    Originally posted by ZachRobertson View Post
    So, updating my earlier list.

    ---snipped---
    Batch 939 batched Wed 6 Feb 2019, results received 4 July (21 weeks 1 day)
    Batch 940 batched Mon 11 Feb 2019
    Batch 941 batched Wed 13 Feb 2019
    ---snipped---
    so this week we are on batches 940, 41, and possibly 42, is that the assumption?
    my batch is 962, am i to understand that i should realistically expect results in the first week of september?

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  • 1966mcta
    replied
    I am in batch 954 and my dates are shown as 7/8/19 - 7/22/19

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  • ZachRobertson
    replied
    So, updating my earlier list.

    Batch 928 batched Mon 31 Dec 2018, results received 7 March. (9 weeks 3 days)
    Batch 930 batched Mon 7 Jan 2019
    Batch 932 batched Mon 14 Jan 2019, results received 19 March (9 weeks 1 day)
    Batch 933 batched Wed 16 Jan 2019
    Batch 934 batched Mon 21 Jan 2019, results received 23 May (17 weeks 4 days)
    Batch 936 batched Mon 28 Jan 2019
    Batch 938 batched Mon 4 Feb 2019
    Batch 939 batched Wed 6 Feb 2019, results received 4 July (21 weeks 1 day)
    Batch 940 batched Mon 11 Feb 2019
    Batch 941 batched Wed 13 Feb 2019

    We have confirmation from FTDNA that the due dates mean nothing. If the results haven't come out by the due date, they automatically add two weeks to it. The most reliable indicator is the last processed batch number. It has taken them 4 weeks to process 3 weeks of kits. That's encouraging, it indicates they're close to fully operational again. But they have a huge backlog to get through, now.

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  • gbintexas
    replied
    Received my Big 700 “final” results for Batch 939 ( batched on Feb 6, 2019)!

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  • KhalidMustafa
    replied
    batch 975 ordered on the 4th of June 2019

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  • Benvdc
    replied
    Batch 962 still 07/08 - 07/22. Waiting for my delay

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  • Kareem
    replied
    Batch 960
    Delayed until 7/19-7/29

    Leave a comment:

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