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  • BAM Files

    Does anyone know how long it is taking for FTDNA produce BAM files at the moment, please?

  • #2
    They are point blank refusing to even accept requests.

    I tried and they were rejected. They won't even make a wait list.

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    • #3
      they accepted my request oh 11/29, but I haven’t gotten anything yet
      Last edited by satyricon; 11 December 2017, 12:06 PM.

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      • #4
        They said they would request it when I contacted them via the alternative contact form but gave no idea of waiting times or even whether they'd e-mail when it is prepared. All sounds a bit odd.

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        • #5
          I used the button on the webpage, and got a reply the next day:

          "Thank you for contacting FTDNA. I have submitted your request for a BAM file. You will receive an email once it becomes available."

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          • #6
            Thanks. That's helpful

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