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Can't Download Raw Data?

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  • Can't Download Raw Data?

    Hey guys!

    Just got my Big-Y results in today! I'm excited and I want to download my raw data so I can send it over to the project administrators over at the R1a1a and Subclades project, but whenever I click the download link I receive a error message saying: " Huston, we have a problem! There was a error while attempting to load the page you requested"

    It then states the url, my kit number, and gives the error "Value cannot be null.Parameter name: fileStream".

    I'm sorry if this is not the right place to be asking this, but is this normal? I'd really like to get my hands on the raw data...

    Thanks!

  • #2
    Try again in a day or two -- I believe there's a slight delay in the file being made available for download once the results are posted.

    Elise

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