Announcement

Collapse
No announcement yet.

Advanced Access

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Advanced Access

    When I am signed into the GAP and select either the Barrett or Powell and then click on my kit number, 4587, in the member list and then click on either Barrett or Powell in my project list I am told I must have advanced access to be able to view that project's website. In the member list I am shown as having advanced access.

    Why am I unable to see the project websites?

    If I sign out of GAP and sign into my kit I can see the project website for both the Barrett and Powell website. It seems that having allowed the project admin, me, full access has not accomplished anything.

    FYI - I have contacted FTDNA several time about this problem. They requested my GAP password which I provided after verifying this was a valid request. This was provided the day after my original request in mid-February.

  • #2
    FTDNA tells me Admins aren't supposed to be able to access the member's projects in the manner. They tell me the error message needs to be changed. As Admin of my projects I have a different path for accessing my project websites.

    Comment


    • #3
      They should have another level called "Full Access" or something similar that acts just as if you are logged into the kit itself. Many people created their own projects as a way to manage their own kits. It used to be setup where if you entered the kit's password in GAP you would get true full access to those kits, this was done away with the GDPR changes I believe. It doesn't make sense though that I can't even access my own projects from my own kit if I'm accessing my kit through GAP. It's not a huge deal I suppose it just makes me less likely to check in on the projects my kits are joined to. One bug I've noticed in the past is you are not even given permission to view fully public projects through GAP, it will give you a permission error yet anybody else not even logged into their kit can view that public project.

      Comment


      • #4
        If you think GDPR caused us problems, just wait as different states in the US pass their own privacy laws.

        Comment

        Working...
        X