Contacting individual members

[Nanaof3]

What is the policy for contacting individual Surname Group members about their ancestoral lines? I would like to do so with a few members, but I don't want to go through gmail but rather I personal email. I have always had issues with gmail and don't use it unless I have to and get little response when I do. Is it forbidden to use your personal email addy?

[Jim Barrett]

Assuming you are the admin of a FTDNA project your email address is listed in the project so anyone can see it. There is no reason for you to not send a message to a project member. I've been an admin since 2002 and I send members messages when needed.

[Nanaof3]

Thank you, Jim. Yes, I just became the Administrator and would like to use my personal email address instead of being directed to go through gmail, which is what happened when I tried to send a message to one individual. That person wasn't using gmail as his, either. thanks again.

[rivergirl]

Nanaof3, when you say gmail, are you referring to the FTDNA Projects Bulk Mail? (gmail is a legit email account via goggle.)
You can email individual project members with their email address listed in the members information area. That is what I usually do.

I only use the Project Bulk Mail for rare instances when I need to send information to all or certain large groups of members. I'm not sure if many members read it or if it goes to their junk mail.

[georgian1950]

Thank you, Jim. Yes, I just became the Administrator and would like to use my personal email address instead of being directed to go through gmail, which is what happened when I tried to send a message to one individual. That person wasn't using gmail as his, either. thanks again.

Do you use a Windows 10 PC? Looks like you have Google gmail account set up as your default email client. What do you use for your personal email (e.g. outlook, yahoo, etc.)?