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Order Summary Report - Question

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  • Order Summary Report - Question

    Found the Order Summary Report under Member Reports.

    Seemed pretty straightforward. (So far, no Members have Tests ordered but not yet in.)

    Red X's for Test Not Ordered.
    Green checks for Test Ordered or maybe for Results in.

    But then for one of the Kits, for which the Family Finder Test had been ordered and taken, with Results in -- under Family Finder, instead of a Red Check as every other Kit so far has, there is a Blue Circle (with a diagonal line thru it,upper right to lower left) -- What does that mean?

  • #2
    X - No Order
    Ø - Ordered/Not Batched
    Β - Batched/No Results
    ✓ - Results Back


    if results are in then it may be a delay in updating stats....try clicking on update order summary
    Last edited by prairielad; 19th April 2017, 03:21 AM.

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    • #3
      Originally posted by prairielad View Post
      X - No Order
      Ø - Ordered/Not Batched
      Β - Batched/No Results
      ✓ - Results Back


      if results are in then it may be a delay in updating stats....try clicking on update order summary
      Thanks much. Now I know what it is trying to say.

      I am brand new to being a Project Admin, this Project is Brand New, I just added the Kit to it this week, but
      this is a Kit I ordered and am primary manager of, results have been in for a long time, and Order History shows Family Finder was completed in 2014 (completed more than a year after I ordered the Kit, but long ago)- would FTDNA be planning to re-do it for some reason, or any idea what is going on? (Aside: Complete Order History shows MtFull as completed in 2015, and Order Summary has a green check for it)
      (PS - tried the "Update Order Summary" anyway - nothing changed.)

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      • #4
        Just thought I would let folks know - a couple of days later, the Family Finder test which had been showing as "Ordered/Not Batched" - even tho results in for several years - finally switched to correctly having a green check mark meaning "Results Back".

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        • #5
          That's good news !

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