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  • Unable to Access DNA Forums

    I know this is not the appropriate venue but I am unable to post my problem in DNA Forums and cannot find any way to contact someone there. I sign in and it says that it is successful; however, all but two of the topics show "Protected," and I am unable to post in the two that don't. Cookies have been deleted. I've rebooted. Still unable to access the boards. Can someone point me in the right direction?

    Thanks

  • #2
    Originally posted by Time Traveler View Post
    I know this is not the appropriate venue but I am unable to post my problem in DNA Forums and cannot find any way to contact someone there. I sign in and it says that it is successful; however, all but two of the topics show "Protected," and I am unable to post in the two that don't. Cookies have been deleted. I've rebooted. Still unable to access the boards. Can someone point me in the right direction?

    Thanks
    I had to click on "Forgot password" even though I had not forgotten it..through a series of prompts it fixed things for me although I now have an older password that I had some time ago.

    Comment


    • #3
      Unable to Access DNA Forums

      Kathleen - Your solution worked. Thanks!

      Comment


      • #4
        Unable to Access DNA Forums

        Kathleen - I have to retract my last comment. I changed the password and was able to access the boards. However, when I got out and reentered the forums the same problem exists. Says sign in is successful but boards are protected.

        Comment


        • #5
          Unable to access DNA Forums

          Originally posted by Time Traveler View Post
          Kathleen - I have to retract my last comment. I changed the password and was able to access the boards. However, when I got out and reentered the forums the same problem exists. Says sign in is successful but boards are protected.
          I can sign in the forum but half of it is missing and cant get in my profile page or anyone elses and most of the posts as you say are protected, I have cleared cookies eta.. everyones photo has gone from the status part of the forum and when I look at the bottom of the page to see if I am signed in I am not there if i click on anything I get taken to an error page asking me to sign in again

          I am going insane

          basque

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          • #6
            Unable to Access DNA Forums

            No - you are experiencing the same anomalies as I am. I doubt there is anything else we can do until we here from the administrator (I finally found a link to contact him on the DNA Forums site).

            Comment


            • #7
              Originally posted by Time Traveler View Post
              No - you are experiencing the same anomalies as I am. I doubt there is anything else we can do until we here from the administrator (I finally found a link to contact him on the DNA Forums site).
              Great hopefully we will have an answer soon, no doubt others will be having the same problem.

              basque

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              • #8
                Here is the response I received from the Administrator.

                "After you delete browser cache and cookies login at
                http://dna-forums.org not at the .com domain."

                I am now in business. Good luck.

                Comment


                • #9
                  Originally posted by Time Traveler View Post
                  Here is the response I received from the Administrator.

                  "After you delete browser cache and cookies login at
                  http://dna-forums.org not at the .com domain."

                  I am now in business. Good luck.
                  Just gone back via your link and it worked all normal PHEW

                  thanks see you there

                  basque

                  Comment


                  • #10
                    Originally posted by Time Traveler View Post
                    Here is the response I received from the Administrator.

                    "After you delete browser cache and cookies login at
                    http://dna-forums.org not at the .com domain."
                    Just be aware that .org is the domain George uses for maintenance work such as the server move he is currently doing, and .com is the usual address, so it's a good idea not to get into the habit of using .org

                    At the moment he has .com pointing to .org, and at some time in the future that will be undone.

                    Comment

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