Announcement

Collapse
No announcement yet.

Delay in processing kits?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • efgen
    replied
    There shouldn't be any backlog in processing new kits. How long ago was the kit sent in?

    Best to email or call FTDNA if you think there may be an issue -- they don't really monitor this board for issues.

    Elise

    Leave a comment:


  • Guest's Avatar
    Guest started a topic Delay in processing kits?

    Delay in processing kits?

    Is there a timeframe for when the staff will be caught up with the backlog of DNA kits that have been returned but not yet showing up on the GAP?
Working...
X