Announcement

Collapse
No announcement yet.

Missing info

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Missing info

    Hell All,
    I'm a co-admin on a surname project & yesterday found that all references to me on my GAP page were missing! This included my test upgrades which were awaiting lab results, and as I scrolled down our 90+ members page I found I didn't exist there either!
    Has anyone else had this occur?
    Bob

  • #2
    Missing Info

    That hasn't happened to me, but once I thought it had. If you belong to more than one project be sure that you are viewing the right one!

    Comment


    • #3
      I wish it was just an error on my part, Wolong
      I've just been told that there was a problem at FTDNA's end, & they've graciously apologised for the mistakes which have occurred. They've replaced most of my missing Homepage info, with a couple of exceptions.
      FTDNA are an excellent company, but computers can glitch at any given time.
      Bob

      Comment


      • #4
        Missing Info

        Bob,
        Thanks for the reply. Yeh - the folks at FTDNA are doing a lot of work on the software, so I guess it's not unreasonable to expect some glitches now and then. I wonder if there is a way to backup a GAP!
        Regards,
        Bill
        William O. "Bill" Long
        Group Administrator
        Long Surname DNA Project
        http://www.longdna.com

        Comment


        • #5
          Wolong = Bill

          Hi Bill. I thought you were from China.

          Elizabeth

          Comment

          Working...
          X