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Y-Search Password - Issues

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  • Y-Search Password - Issues

    I know this one is usually a simple one but it's turning into one that's a bit more complicated. Y-DNA kit 119619 shows that we (someone ... ?) uploaded his Y-DNA to Y-Search BUT neither his immediate project manager (his sister) nor I have been able to recover the password for the kit to update it using every email address that we recall ever having. Wondering what the options are now ??? He's not included in the list that comes back listing to my email address and it's the only one I ever recall using for Y-Search .... so ..... ????

    John
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