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  • How Long Does It Take?

    GenoProjectConversion
    Ordered - 11/4/2011

    It's been over 8 months since I paid to have my information sent. No report or completion yet. Am I being too impatient?

  • #2
    No not at all. Eight months is just ridiculous. I would contact FTDNA help and ask for your money back. The Geno Project 2.0 has just been released so I doubt you'll be getting any Geno 1.0 results.

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    • #3
      There has been a significant number of cases similar to yours. Contact FTDNA, they will push the results through. Should only take a couple business days after that.

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