Email Confirmation?

[RondaMiller]

I just ordered this for both my husband and myself. I wasn't aware we were to write down that ID number, I got my husband's but not mine. How can I recover this?

I haven't received any emails besides the one noting that I had paid for it.

[vinnie]

Ronda,

If I understand you correctly, you were given an ID number when you ordered, but you didn't write it down, and you haven't received your kit yet. If so, you should receive a copy of your password in the kit.

Vinnie

[RondaMiller]

Yes, see both of us have already tested via FT DNA and have had our results for some time. I only had to pay the $15 for it.

[briancowings]

This happened to me and I lost my password. I asked FTDNA and they gave me it!

Yes, see both of us have already tested via FT DNA and have had our results for some time. I only had to pay the $15 for it.

[RondaMiller]

This happened to me and I lost my password. I asked FTDNA and they gave me it!

Ok great. I sent them an email explaining what happened - hope to hear something soon.

[RondaMiller]

Ok great. I sent them an email explaining what happened - hope to hear something soon.

So I haven't heard back yet, hopefully next week.