I had purchased a Geno 2.0 kit about three years ago, and it was kept at room temperature during that time. This kit was bought when FTDNA was still doing Geno 2.0 kit processing, and had an envelope to return to FTDNA's Houston address. I believe that FTDNA was still accepting such kits for processing, up until the Geno 2.0 project end of 31 Dec 2019.
Leaving aside questions for now about whether the preservation fluid was still good, or the sample was taken correctly, I am wondering how long it would take to arrive at Family Tree DNA. The person who finally agreed to do the scraping (under pressure of the deadline of 31 Dec 2019), took it to the U.S. Post Office after using the kit, and got it postmarked there on 30 Dec 2019. USPS tracking shows the package was delivered to Houston on 2 Jan 2020 at 7:57 p.m.
I've been put in charge of checking the results, but so far (11 days after reaching Houston) it has not been received, according to the "Kit Status" message at the Geographic project site.
Is this likely to be a case of the Houston P.O. being slow, as in the past with other FTDNA kits? Is it simply waiting in a mailbag at the Houston P.O., to be delivered when they are good and ready?
Leaving aside questions for now about whether the preservation fluid was still good, or the sample was taken correctly, I am wondering how long it would take to arrive at Family Tree DNA. The person who finally agreed to do the scraping (under pressure of the deadline of 31 Dec 2019), took it to the U.S. Post Office after using the kit, and got it postmarked there on 30 Dec 2019. USPS tracking shows the package was delivered to Houston on 2 Jan 2020 at 7:57 p.m.
I've been put in charge of checking the results, but so far (11 days after reaching Houston) it has not been received, according to the "Kit Status" message at the Geographic project site.
Is this likely to be a case of the Houston P.O. being slow, as in the past with other FTDNA kits? Is it simply waiting in a mailbag at the Houston P.O., to be delivered when they are good and ready?
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