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Trouble Logging Into Genographic Site

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  • Trouble Logging Into Genographic Site

    Has anyone else had trouble getting into their personal page after entering their genographic I.D. number today on the Genographic website?

  • #2
    I've been unable to log in on their site too.

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    • #3
      Yep

      Yep, me too

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      • #4
        National Geographic is Aware of the Technical Difficulties...

        After about a dozen telephone calls, I finally reached a voice concernig the Genographic Project's database timing out upon attempted kit logon.

        It is not your computers that are failing to access this database and there is a problem on National Geographic's end which they are currently diagnosing to repair.

        I am expecting a status update from National Geographic concerning how soon the database will be available and will post a message as soon as I receive the status update...

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        • #5
          Thanks for that. I was going to see how I could contact them to see what was going on.

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          • #6
            Thanks for posting the status.

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            • #7
              Email

              I emailed the webmaster, found in Contact Us.

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              • #8
                Up and Running!!!

                I am finally able to login once again! It appears that the malfunction has been remedied...

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                • #9
                  Great...i thought maybe the project was closing down?


                  Here is the IBM page

                  http://www-03.ibm.com/industries/hea...paign=6N3EWS56

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