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I am confused about GENO 2.0 Next Generation

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  • I am confused about GENO 2.0 Next Generation

    my results are in I went to National Geographic web page to transfer my results to Family Tree it said they already have been transferred?? what exactly is transferred I see no new results and my Haplogroups don't show up on Family Tree am I missing something?? thanks

  • #2
    Transfer problem

    I called FTDNA about a week ago about this. They said it was a technical problem and that they were working on it. They expected to be able to do transfers of Geno2 Next Generation in about a week or two.

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    • #3
      Originally posted by rdegnen View Post
      I called FTDNA about a week ago about this. They said it was a technical problem and that they were working on it. They expected to be able to do transfers of Geno2 Next Generation in about a week or two.
      Thanks for your response!!!

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      • #4
        Originally posted by rdegnen View Post
        I called FTDNA about a week ago about this. They said it was a technical problem and that they were working on it. They expected to be able to do transfers of Geno2 Next Generation in about a week or two.
        well it has been week one still no transfer I guess I will wait and see about week 2

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        • #5
          Originally posted by JComer View Post
          well it has been week one still no transfer I guess I will wait and see about week 2
          Meanwhile contact me (Wayne) via the email on the R-U106 project page so we can start working on your Z319 result.

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          • #6
            Z319

            Originally posted by wkauffman View Post
            Meanwhile contact me (Wayne) via the email on the R-U106 project page so we can start working on your Z319 result.
            I sent you a PM

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            • #7
              Geno2 Transfer Delays

              JCromer, FTDNA stated the following:

              "Genographic Project transfers are temporarily unavailable. The Next Gen. transfer infrastructure is still a work in progress. We do not yet have a price set for the transfer. We are currently working on bringing Genographic Project transfers back online but do not yet have a projected date of completion. I apologize for the inconvenience. I will notify you as soon as more information is available"

              And they also stated this:

              "The transfer is still free. An upgrade to Family Finder will be in the $49-$39 range, though that's not yet finalized. While the transfer and upgrade options will be a great benefit and are a good reason to go with the Geno Next Gen, they are not part of the test you pay for. Geno Next Gen currently delivers the complete product you're buying from them. It's simply the transfer pipeline that is still in development. It had to be changed because of the differences in the data, and it has to dovetail seamlessly with the existing Family Finder and third-party transfer product. without disruption"

              Hope that this allays some of your confusion

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              • #8
                Originally posted by paulanthony1976 View Post
                JCromer, FTDNA stated the following:

                "Genographic Project transfers are temporarily unavailable. The Next Gen. transfer infrastructure is still a work in progress. We do not yet have a price set for the transfer. We are currently working on bringing Genographic Project transfers back online but do not yet have a projected date of completion. I apologize for the inconvenience. I will notify you as soon as more information is available"

                And they also stated this:

                "The transfer is still free. An upgrade to Family Finder will be in the $49-$39 range, though that's not yet finalized. While the transfer and upgrade options will be a great benefit and are a good reason to go with the Geno
                Next Gen, they are not part of the test you pay for. Geno Next Gen currently delivers the complete product you're buying from them. It's simply the transfer pipeline that is still in development. It had to be changed because of the differences in the data, and it has to dovetail seamlessly with the existing Family Finder and third-party transfer product. without disruption"

                Hope that this allays some of your confusion

                Thanks for the explaination it just goes to show people what Family Tree DNA tells you up front and what happens when you try to transfer are two different things

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                • #9
                  Originally posted by rdegnen View Post
                  I called FTDNA about a week ago about this. They said it was a technical problem and that they were working on it. They expected to be able to do transfers of Geno2 Next Generation in about a week or two.
                  rdegnen, have you heard anything else? it's been almost a month

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                  • #10
                    geno tansfers

                    It took til January 8 to be able to transfer, but the data is still not complete.


                    mj

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