Geno 2.0 shipping?

[aidan]

I was told that on the 'live chat' section in the 'contact us' section on the National Geographic site.http://shop.nationalgeographic.com/n...ny/emailUs.jsp

[aidan]

@JTR They didn't give me a number. Yourself and @Itai could ask them for some information.

I was asking about the progress of my own order. I placed my order on July 31st and it still says 'In Process'!

[JTR]

@JTR They didn't give me a number. Yourself and @Itai could ask them for some information.

I was asking about the progress of my own order. I placed my order on July 31st and it still says 'In Process'!

You still have not got you Kit yet after ordering it on July 31st?

It took about a week to get my Kit after ordering it. What's up with that?

I placed my order Oct.12th and have already mailed it off a week ago.

[AlisonT]

I ordered mine on the weekend, and according to the tracking info it shipped today.

[aidan]

You still have not got you Kit yet after ordering it on July 31st?

It took about a week to get my Kit after ordering it. What's up with that?

I placed my order Oct.12th and have already mailed it off a week ago.

I know, it's crazy! It's very disappointing alright. You'd expect more from a company like National Geographic.

From what I got from the man on customer service is that they only shipped out some kits and will release the rest at the start of next week.

[JTR]

I know, it's crazy! It's very disappointing alright. You'd expect more from a company like National Geographic.

From what I got from the man on customer service is that they only shipped out some kits and will release the rest at the start of next week.

Maybe it got snatched in the mail or lost? I do understand how his response makes sense if you ordered it on July 31st and others have ordered it later and have already recieved it?

Where do you live? Maybe that has something do do with it - I live in Cali.

[aidan]

Maybe it got snatched in the mail or lost? I do understand how his response makes sense if you ordered it on July 31st and others have ordered it later and have already recieved it?

Where do you live? Maybe that has something do do with it - I live in Cali.

It still says 'In Process', so it hasn't been shipped yet. I live in Ireland so that could have something to do with it. Though I do know (from reading posts on 23andMe) that people from other parts of the world have their status as shipped, so it's strange that they haven't shipped mine yet. I suppose if they're out of kits there's nothing I can do about it. Hopefully by this time next week it will have been shipped.

[Everwaiting]

According to an email I received, my sample was used in the testing and development of the Geno 2.0. Therefore, I automatically will (or already have) Geno 2.0 results and will not need to order a kit. Of course, this is FABULOUS news. However, I am not sure whether the message pertained to my DNA or my father's DNA. (I manage my father's account. We both had GP testing and maximum FTDNA testing (except not WTY). I have not yet been able to secure an answer and so am unable to order a kit until I find out. I am also wondering how I will be able to access the results. Does anyone happen to know?

[Solothurn]

Hi Aidan

According to a post on another forum:

http://www.worldfamilies.net/forum/index.php?topic=10848.100

Some international kits come from the UK and some kits have been shipped!

It still says 'In Process', so it hasn't been shipped yet. I live in Ireland so that could have something to do with it. Though I do know (from reading posts on 23andMe) that people from other parts of the world have their status as shipped, so it's strange that they haven't shipped mine yet. I suppose if they're out of kits there's nothing I can do about it. Hopefully by this time next week it will have been shipped.

[aidan]

Hi Aidan

According to a post on another forum:

http://www.worldfamilies.net/forum/index.php?topic=10848.100

Some international kits come from the UK and some kits have been shipped!

Cheers for the info! Hopefully I won't have to wait too long.

[aidan]

My kit eventually shipped two days ago. Hopefully I'll receive it next week.