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  • Contacting members

    Sorry. I'm sure this answer is somewhere in the FAQ, but I can't seem to find it.

    I want to send an inquiry to someone that isn't on my match list. I went to their profile & I see that I can send a visitor message or a private message. But it looks like they have to come to the FTDNA website to see either. It doesn't look like they get email notification that they have a message waiting & I don't see a link to email them directly.

    Any tips?

    Cheryl

  • #2
    Cheryl,

    Do you mean that you want to contact a member of the discussion forum? Not all customers are members of the forum -- only those who chose to register for the forum can be reached this way.

    So yes, if you want to contact a forum participant, just send a private message. Whether they are notified by email or not will depend on their forum preferences. I have mine set to notify me by email when someone sends me a private message here.

    Elise

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    • #3
      Elise,

      Thanks. They're registered on the forum, but according to their profile haven't been active since October. Hope they check in one day.

      Thanks,
      Cheryl

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