First of all, I suspect that a good answer to this question is somewhere on line, but I could not find it. I am also not sure where I should post this on the board because there is no forum specifically for general questions.
I originally ordered a YDNA37 test while at a genealogical conference in August. The swabs were taken at the time that I paid, with the assistance of Bennett Greenspan no less. A couple of days after the end of the conference I received information about my Batch number, etc.
Last Saturday, 11/19/11, I ordered a FF test. Soon thereafter, I received acknowledgement by email on three different email accounts. (I shouldn't have entered them all in my profile.) I expected to receive soon thereafter either notification of what batch number I was assigned to or notification that new swabs were being sent. This hasn't happened. Should I be concerned, or is this normal procedure. In that case, what time frame should I expect?
Because I ordered my first test at a conference, I am not familiar with the time it takes for things to happen when ordering on line. I did note some mention of people who ordered in the Sale already in the batch forum.
I originally ordered a YDNA37 test while at a genealogical conference in August. The swabs were taken at the time that I paid, with the assistance of Bennett Greenspan no less. A couple of days after the end of the conference I received information about my Batch number, etc.
Last Saturday, 11/19/11, I ordered a FF test. Soon thereafter, I received acknowledgement by email on three different email accounts. (I shouldn't have entered them all in my profile.) I expected to receive soon thereafter either notification of what batch number I was assigned to or notification that new swabs were being sent. This hasn't happened. Should I be concerned, or is this normal procedure. In that case, what time frame should I expect?
Because I ordered my first test at a conference, I am not familiar with the time it takes for things to happen when ordering on line. I did note some mention of people who ordered in the Sale already in the batch forum.
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