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Raw data download?

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  • AngeliaR
    replied
    Thanks!

    Thanks for that.
    It worked and I was able to get a new download.

    Leave a comment:


  • nathanm
    replied
    Originally posted by AngeliaR View Post
    Just went to download raw data again and got an error message.

    An error has occurred: The file '/my-ftdna/family-finder/download-files.aspx' does not exist.

    I had downloaded the file before, but in attempting to submit to snpology, was asked to redo because of changes since I retrieved the first file.

    Anyone else having this issue with the raw data download?
    I just tried it, and noticed the links in the left column menu (http://www.familytreedna.com/my-ftdn....aspx?Type=FFO) and in the main content area on the right (http://www.familytreedna.com/my-ftdn....aspx?Type=FFO) are different. The link on the left still works. I'll submit the bug to FTDNA via the Feedback link.

    Leave a comment:


  • AngeliaR
    started a topic Raw data download?

    Raw data download?

    Just went to download raw data again and got an error message.

    An error has occurred: The file '/my-ftdna/family-finder/download-files.aspx' does not exist.

    I had downloaded the file before, but in attempting to submit to snpology, was asked to redo because of changes since I retrieved the first file.

    Anyone else having this issue with the raw data download?
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