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Anyone having this problem on their matches?

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    JuanCarlos
    FTDNA Customer

  • JuanCarlos
    replied
    For a few days, I had three FGS matches, then they disappeared.

    Leave a comment:

  • Jim Honeychuck
    Registered User

  • Jim Honeychuck
    replied
    Originally posted by jbh View Post
    This morning I found a lot of new matches, then this afternoon, it was back like it was before. Has anyone else had this problem? I have not changed anything on my preferences.
    Yes. I started contacting the new matches, and one replied that she did not have her FTDNA results at all yet. The next day the new matches disappeared.

    The programmers are working on the matching system. Must be something to do with that.

    Regards,
    Jim

    Leave a comment:

  • Magnuson
    Registered User

  • Magnuson
    replied
    My experience has been consistent.

    Leave a comment:

  • jbh
    Registered User

  • jbh
    started a topic Anyone having this problem on their matches?

    Anyone having this problem on their matches?

    This morning I found a lot of new matches, then this afternoon, it was back like it was before. Has anyone else had this problem? I have not changed anything on my preferences.
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