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MyOrigins - Is it only for non Europeans? or is this a bug?

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  • MyOrigins - Is it only for non Europeans? or is this a bug?

    I bought the Autosomal Transfer Unlock the other day, this which has opened all the standard Autosomal features that are advertised with it (except one).
    I.E.
    Family Finder,
    Ancient Origins,
    Chromosome browser
    & Matrix.

    It is supposed to have opened up MyOrigins as well. But every time I click on MyOrigins it does its page loading thing & takes me back to the dashboard. I read somewhere that it is only for non European origins which struck me as strange.

    My genetics are 100% European is this why? Is it only for people with a mixed or non European background?

    N.B. I have deleted cookies, logged out, disabled extensions, & tried multiple different browsers

    Thanks for any guidance on the subject

  • #2
    No, myOrigins is not "only for Non-Europeans," and I'd be interested to know where you read that misinformation. While your inability to access myOrigins in your account may be a temporary bug, it may not be a bug, either, but your account may simply need more time for the myOrigins results to show up. Give it a bit more time.

    If you don't see the results in the next couple of days, start a new customer support ticket. I know you had another problem for which I advised contacting Customer Support, but this is a different problem and requires a new submission. I do think that the results will show up, but sometimes it does take longer for it to show.

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    • #3
      Originally posted by KATM View Post
      No, myOrigins is not "only for Non-Europeans," and I'd be interested to know where you read that misinformation. While your inability to access myOrigins in your account may be a temporary bug, it may not be a bug, either, but your account may simply need more time for the myOrigins results to show up. Give it a bit more time.

      If you don't see the results in the next couple of days, start a new customer support ticket. I know you had another problem for which I advised contacting Customer Support, but this is a different problem and requires a new submission. I do think that the results will show up, but sometimes it does take longer for it to show.
      Thanks again, firstly regarding the other problem where the transfer was pending for forever. I ended up making a new account (only way to do it) & re-uploading & the transfer was finished in hours. The old account that cannot complete & therefore cannot be deleted by me either, is STILL saying pending.

      Regarding this issue thanks heaps for the clarification, appreciated. I'll keep waiting, I hope it appears, ancient origins seems like a very OTT way to give me a handful of percentages. So I had pegged my hopes on MyOrigins being a bit more useful.

      Would you mind advising whether you think I should bother with the mtDNA test or not? I have NO living biological relatives so it is the only other test (I'm a woman) that is available to me. I'm struggling to see what I would get from it that would help with family research. Is the mtDNA just a "my ancient roots lie in country x or y" kind of a deal? Or is it useful as an adjunct in working out family ties, distant or otherwise?
      Thanks again they should pay you you are far more help than CS

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      • #4
        You may want to call or otherwise let FTDNA know that you are no longer using the non-working account (or whichever one does NOT get the myOrigins), so they can delete it.

        Yes, myOrigins will be much more useful for genealogy than Ancient Origins, although take the results with a big grain of salt. These estimates are not set in stone, and change somewhat with each update.

        If we consider testing to find matches, mtDNA testing is not like autosomal; with autosomal matches, you are casting a line out and "fishing" for relatives. You can "fish" with mtDNA, and most do, but for genealogy purposes its best use is for proving a connection. For an example of the latter, the administrator for the K haplogroup project is shown discussing such a situation in this video about two sisters. Do keep in mind that it is generally harder to determine how long ago the common ancestor is with mtDNA than autosomal DNA, even with an exact match. You and your match would both need to have good, deep trees, with knowledge of locations and surnames for your direct maternal line. mtDNA can go back thousands of years, but it is possible that you may get an mtDNA match who is also a Family Finder match, which would mean within a genealogical timeframe.

        If you are interested in the deep ancestry information that the mtDNA haplogroup provides, that can be educational, but is not guaranteed to reflect your known and comparatively more recent ancestral history. In your case, without other relatives to do autosomal testing, perhaps mtDNA would be an additional way of finding relatives, but only if it's within your budget. Keep an eye on the sales; right now there is a sale going on through Nov. 24th, and the mtDNA FullSequence test is $20 off. There may be another sale in December, but we won't know that until later. If you do test mtDNA, I think the full sequence is the best choice.

        Many people don't do mtDNA testing, which is unfortunate. The more who do, the more matches, and relevant matches, everyone could have. Eight long years ago, Roberta Estes wrote about the state of mtDNA testing in her blog post "The Future of Genetic Genealogy – Dream Big," in the section "Mitochondrial DNA Data Base." In that section, she mentions both Ysearch and Mitosearch, both of which no longer exist. They have been replaced now by mitoYDNA.org, to which people can upload both mtDNA and YDNA data files for matching, etc. There is also the "Million Mito Project," for helping to build the mtDNA tree, and submitting your results to GenBank for study, and possibly to find new branches of mtDNA (GenBank is mentioned in the Million Mito Project linked article, and in "Mitochondrial DNA – Birthing Haplogroup Subclades," also by Roberta Estes).

        Always log in to your (working) account to order upgrades or other tests for yourself, to avoid having a new account created and thus having to log in to two accounts.

        You say that you have no living biological relatives; perhaps some distant relatives will turn up in your Family Finder matches, or in your matches where you originally did autosomal testing. I have had some who have broken a brick wall for me, and others who have helped with my research, provided family photos, etc.
        Last edited by KATM; 14 November 2020, 01:38 PM.

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        • #5
          Originally posted by KATM View Post
          You may want to call or otherwise let FTDNA know that you are no longer using the non-working account (or whichever one does NOT get the myOrigins), so they can delete it.
          Nooooooooooooooo you have the wrong end of the stick! The non working account has pending for EVERYTHING no ff no my origin no nothing. So after over two weeks I reuploaded my raw data to a new account & everything works EXCEPT My Origins


          Thank you for the advice about the mtDNA really appreciated & I''ll wait & hope that the working account decides to give me my origins eventually
          Last edited by abiu; 14 November 2020, 01:54 PM.

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          • #6
            Okay, I see. So you may want to contact FTDNA if the new account doesn't show myOrigins results soon, so they can look into that. But if you do, explain about the other account so they'll know to delete the non-working account, once you get all results in the working account.

            Comment


            • #7
              Originally posted by KATM View Post
              Okay, I see. So you may want to contact FTDNA if the new account doesn't show myOrigins results soon, so they can look into that. But if you do, explain about the other account so they'll know to delete the non-working account, once you get all results in the working account.
              Will do, again really appreciate the help. Most kind!

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