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  • test kit broken swab

    hi my name is Sandy Lovejoy i have a question I'm sort of new to the DNA thing. I would like to know what happens if one of the swabs didn't eject from the tubing and it broke off close enough to the swab scrapper is but however it has my DNA on it? i put the swab part into the vial my fear is that i did it right, thank you for your understanding

    sandy lovejoy

  • #2
    Originally posted by sandylovejoy View Post
    hi my name is Sandy Lovejoy i have a question I'm sort of new to the DNA thing. I would like to know what happens if one of the swabs didn't eject from the tubing and it broke off close enough to the swab scrapper is but however it has my DNA on it? i put the swab part into the vial my fear is that i did it right, thank you for your understanding

    sandy lovejoy
    I suggest that you phone FTDNA Support line at (713) 868-1438 (the number that is listed at the bottom of this page). They are operational within Central Time business hours.

    Explain your situation, and ask for another collection kit.

    Mr. W

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