Batch Forum

[Leeb]

Im waiting on 548 due today, hope it comes soon.

[Rebekah Canada]

Does that mean that the batches are not done in the order that they are submitted to the lab? I'm assuming you did away with the batch calendar because customers couldn't understand why people that were in a latter batch than their own were getting their results before they got theirs?

Hi,

Each type of test has its own work flow in the lab. That even goes for different panels of Y-STR markers. Of course, there are other factors like having an extracted sample in the freezer vs having to go to storage for an extracted sample etc.

[I'm Hoppy]

Hello,

The release dates are valid though estimated. They are just unrelated to the batch number.

Does that mean that the batches are not done in the order that they are submitted to the lab? I'm assuming you did away with the batch calendar because customers couldn't understand why people that were in a latter batch than their own were getting their results before they got theirs?

[Rebekah Canada]

I also have an mtDNA Plus in batch 537, and would like to know if the release date of 11/26/13 is still valid.

Hello,

The release dates are valid though estimated. They are just unrelated to the batch number.

[Rhea]

I also have an mtDNA Plus in batch 537, and would like to know if the release date of 11/26/13 is still valid.

[Jeremy]

I have a mtDNAPlus in batch 537 that says it is expected tomorrow (11/26/2013). Does the new process mean it won't be?

[Rebekah Canada]

I am unable to post in the batch forum.

Earl. The new thread and reply buttons do not appear.

Earl.

Hello,

The Batch forum has been closed down as batches are not actually informative of expected results dates any more.

--
Regards,
Rebekah Canada - Consultant
Web Presence and Customer Engagement
Family Tree DNA

[Earl Davis]

I am unable to post in the batch forum.

Earl. The new thread and reply buttons do not appear.

Earl.