When a person has multiple names in a submitted Gedcom FTDNA randomly picks which name to display.
e.g. My gt grandfather was Henry, grandfather was Harry (also known as Henry), and my uncle was Harold (also known as Harry). Grandfather Harry was often called Henry to distinguish him from his son Harold. Harry and Harold both had alternate names (Henry and Harry) in the Gedcom I uploaded. The primary name is the name that should have been displayed but it wasn't. Grandfather Harry was consistently shown as Henry, as was my gt grandfather Henry.
I've reported this to support and got the following reply:
"Thank you for your email. You are correct that currently the system can only handle one field per entry, so when their are two name fields and so on it can cause problems. I will pass your feedback along to the IT department so they may take it under consideration.
Darren Marin
Family Tree DNA "
This is just an FYI for anyone who is interested.
Rosemary
e.g. My gt grandfather was Henry, grandfather was Harry (also known as Henry), and my uncle was Harold (also known as Harry). Grandfather Harry was often called Henry to distinguish him from his son Harold. Harry and Harold both had alternate names (Henry and Harry) in the Gedcom I uploaded. The primary name is the name that should have been displayed but it wasn't. Grandfather Harry was consistently shown as Henry, as was my gt grandfather Henry.
I've reported this to support and got the following reply:
"Thank you for your email. You are correct that currently the system can only handle one field per entry, so when their are two name fields and so on it can cause problems. I will pass your feedback along to the IT department so they may take it under consideration.
Darren Marin
Family Tree DNA "
This is just an FYI for anyone who is interested.
Rosemary
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