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Postage tracking in Australia

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  • Postage tracking in Australia

    My package left Chicago on May 5th. No news since and tracking is US only. Does anyone know which company FTDNA use in Oz? I would email customer support, but have not been lucky enough to raise a reply to previous communications

  • #2
    I don't know, as I recently just shipped some things from prams.net to my sister in Oz. We shall both have to wait and see I suppose

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    • #3
      Thanks for providing that info Nadss.

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      • #4
        After four months it could be anywhere!

        I'm across the ditch and most kits have arrived here in under two weeks. One was 6 days which I was very impressed by.

        The only kit that took around three weeks was purchased in a December sale and reached Auckland on Dec 23rd or 24th.

        The actual testing kit isn't expensive and FtDNA will happily send you a replacement kit if you let them know that it didn't arrive. It would probably be quicker and cheaper for FtDNA to send out a new one than to and fro with the postal service to track down the kit they sent earlier.
        Last edited by ltd-jean-pull; 13th September 2017, 02:22 AM.

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        • #5
          Originally posted by ltd-jean-pull View Post
          After four months it could be anywhere!

          I'm across the ditch and most kits have arrived here in under two weeks. One was 6 days which I was very impressed by.

          The only kit that took around three weeks was purchased in a December sale and reached Auckland on Dec 23rd or 24th.

          The actual testing kit isn't expensive and FtDNA will happily send you a replacement kit if you let them know that it didn't arrive. It would probably be quicker and cheaper for FtDNA to send out a new one than to and fro with the postal service to track down the kit they sent earlier.
          They never said their kit was missing 4 months. This is an old post.

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