No announcement yet.

Fammily finder match page keeps refreshing

  • Filter
  • Time
  • Show
Clear All
new posts

  • Fammily finder match page keeps refreshing

    Why does the family finder match page keep refreshing every 60 seconds. I can't even look at the matches and then it begins to refresh again and again....

  • #2
    I have a similar problem, but my refreshing usually stops after the second or third time. With the old system it only happened with Family Finder but I have also had it happen with Y-DNA matches with the new system. With the old system the Family Finder matches would load once and then reload when they tried to determine if the match was maternal or paternal, but each load was much faster than with the new 'improved - not' system. I only have this happen twice with each change I make.

    I suggest you report your problem to customer service.