I have ordered an upgrade from Y37 to Big Y on November 4th 2020. Deadline for completion of analysis was on 10th of February. I had no notification whatsoever from the FTDNA stuff that something is wrong. Few days after that I contacted the Customer support and found out that my sample have "failed quality control". What is that all about?
Anyway, they have to run analysis again now and they expect it to be over by the end of May 2021. That is almost 7 months!!! What a hack....
Anyway, they have to run analysis again now and they expect it to be over by the end of May 2021. That is almost 7 months!!! What a hack....
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