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  • 2 Question For You

    Hello there.

    I have a questions on my mind.

    First off, batch protocol. How can i know the test is make by FTDNA? If batch is opened, our sample is testing, right?

    Second one, if we use two accounts and already use one persons sample, myHeritage how will it look?

    Thanks.

  • #2
    I need your help on these issues. If you can answer, I'm happy.

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    • #3
      For your first question: Yes, if you have a batch number, your test has begun the testing process. See "What are weekly test batches? When do batches close?" in the FTDNA Learning Center. You can check the pending results using a link on the same page, to see the estimated completion date.

      Other pages in the Learning Center that you may find helpful:

      I'm not sure I understand your second question. I don't have knowledge about how myHeritage handles accounts.

      Disclaimer: I am not an FTDNA employee or customer service representative, but I am an FTDNA customer and FTDNA Forum member.
      Last edited by KATM; 23 June 2018, 11:48 AM.

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