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    loobster
    FTDNA Customer

  • loobster
    replied
    Originally posted by DiGGer51 View Post
    Obtained my original results 3-4 years ago, and until about 3-4 months ago, no notifications.. just crickets... about 3-4 months just about every day I get a
    New Relative Found! via email.
    Ok so I go to View my matches.. and it hasn't changed..Same 4 names of genetic distance of 4. Where do I find these new matches?? Like I said its probably a Noob quiestion. thanks..
    Which tests have you done?
    Which test are they saying you got a new match to - and at what level?
    For example, if you took the full MtDNA and they said you got a new match at HVR1 -- if you log in, look at matches - it will show you the matches for the top, full coding level - and to see the matches at the bottom, HVR1 level, you have to choose that.

    Similarly, if you have tested to Y-DNA67 and have 4 matches there, and they are reporting new matches at the Y-DNA37 level - they won't show in the pull up of Y-DNA67 matches which they show first, but only if you choose to look at the Y-DNA37 level of matches.

    Does this by any chance address your problem?

    Leave a comment:

  • spruithean
    FTDNA Customer

  • spruithean
    replied
    The new matches come as more people who descend from various parts of your lineage test and have their results entered in the database.

    Leave a comment:

  • Jim Barrett
    R-BY39877

  • Jim Barrett
    replied
    Originally posted by DiGGer51 View Post
    Obtained my original results
    To which test?

    Leave a comment:

  • DiGGer51
    FTDNA Customer

  • DiGGer51
    started a topic Noob question

    Noob question

    Obtained my original results 3-4 years ago, and until about 3-4 months ago, no notifications.. just crickets... about 3-4 months just about every day I get a
    New Relative Found! via email.
    Ok so I go to View my matches.. and it hasn't changed..Same 4 names of genetic distance of 4. Where do I find these new matches?? Like I said its probably a Noob quiestion. thanks..
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