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  • New Match Notifications

    Anyone else having issues with these notifications, "You have 1 new Family Finder (or mt-DNA/Y-DNA) match!" not working properly? As in showing absolutely nothing new no matter how you filter the heck out of it!

    It's a bit bothersome

  • #2
    As a Chattanoogan who migrated to Birmingham (not England) for a while, I have no affiliation with Tuscaloosa, so may I ask:

    Do you mean you are getting these and cannot find them on the Date sort order at the top?

    I get mine and all of my project members', and I do get what looks like duplicate notifications from time to time, in that I see only the last "new" relative from a previous notification.

    But "not working at all" may mean something different to you.

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    • #3
      Originally posted by wareagleblonde View Post
      Anyone else having issues with these notifications, "You have 1 new Family Finder (or mt-DNA/Y-DNA) match!" not working properly? As in showing absolutely nothing new no matter how you filter the heck out of it!
      One only gets notices about Family Finder matches when they are close or immediate. So far, when I go to the profile, click Matches, click on 'Close and immediate", then sort by date - there is almost always a new match since the last time I looked (keep a list). Tho not necessarily the number they say.
      However, if you are checking your profile twice a day, the e-mail will almost certainly come after you have already seen the match - so you will not see anything new.
      If you are not looking that often, but still often - you might still have seen it already.

      I think the same holds for the others, but quite honestly, do not usually look.

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      • #4
        I always get duplicate mails for matches.

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