Current mtDNA batch #

[M123]

Today is July 15th. 6 weeks. The June 2nd batch is still not ready.

[Jim Barrett]

On the Admin home page they report mtDNA is taking 5-7 weeks. Of course if they have a problem with your test it will take longer.

[M123]

• mtDNA results typically take 6 to 8 weeks

But I asked and found out that many users get results faster.

[KATM]

M123, you suffer from the same problem many of the rest of us do - lack of patience waiting for our DNA results.

Some mtDNA results may come in earlier (maybe the lab was having a wonderful week), but FTDNA says that typical result processing times for mtDNA Full Sequence is 6 to 8 weeks, and that

Pending dates are an estimate only and subject to lab volume and quality control.

As Jim Barrett wrote, he saw on his project Admin page an estimate of 5-7 weeks. You are at 6 weeks, and usually it seems that when we are at our wit's end with waiting, (figuratively) tearing our hair out, and think we can't stand the wait any more, the results come in soon afterward. Your results should show up in the next couple of weeks.

Hang in there!

[M123]

7 weeks. Hopefully there will be a result soon.

[tidely]

Hello. Anyone got the results that were put into the batch (1198,1199?) on June 2 and 7?

I am 1197 which was batched on May 24th, no results yet. I understand there may be delays due to the virus situation, it will be 10 weeks on Monday.

[M123]

I am 1197 which was batched on May 24th, no results yet. I understand there may be delays due to the virus situation, it will be 10 weeks on Monday.

I know that some samples from May 24 (1197 batch) are ready on 06/18. Samples of mtDNA from 31.05 (1199) were ready around 7.07.
Have you asked help center?

[tidely]

I know that some samples from May 24 (1197 batch) are ready on 06/18. Samples of mtDNA from 31.05 (1199) were ready around 7.07.
Have you asked help center?

Oh, I didn't realise there might be a problem Thanks for telling me, I will contact them then.

[M123]

Today is 8 weeks after the sample was delivered to the laboratory. I keep on waiting.
I hope they succeed. I send rays of support.

[tidely]

Today is 8 weeks after the sample was delivered to the laboratory. I keep on waiting.
I hope they succeed. I send rays of support.

I had a quick response to my support enquiry. She said that there is unfortunately a delay in all testing - she didn't say why specifically but I think we can assume it is because of the virus. So there is an expected one month extra wait for MT DNA tests at the moment. So we all need patience.

[M123]

Thanks for the information!
They could at least inform customers of the delay. Or write a notification about the change in terms in the profile.

Currently there is a delay only for Y tests:

"As of July 28, 2021, the following tests have delays in normal turnaround times:
Y-DNA – 6 to 8 weeks
Big Y – 8 to 10 weeks

Once we receive your DNA sample, we send your sample directly to the lab for processing. You will also receive a notice of receipt via the email address associated with your account.

Processing times vary depending upon the test(s) ordered.

Typical result processing times are as follows:

Family Finder – 2 to 4 weeks
mtFull Sequence – 6 to 8 weeks
Y-DNA (excluding Big Y) – 3 to 6 weeks
Big Y-700 – 6 to 10 weeks
SNP Packs – 6 to 8 weeks
Individual SNPs – 6 to 8 weeks
Factoids – 6 to 8 weeks
CCR5 – 6 to 8 weeks
D9S919 – 6 to 8 weeks".

[tidely]

Thanks for the information!
They could at least inform customers of the delay. Or write a notification about the change in terms in the profile.

Currently there is a delay only for Y tests:

"As of July 28, 2021, the following tests have delays in normal turnaround times:
Y-DNA – 6 to 8 weeks
Big Y – 8 to 10 weeks

Once we receive your DNA sample, we send your sample directly to the lab for processing. You will also receive a notice of receipt via the email address associated with your account.

Processing times vary depending upon the test(s) ordered.

Typical result processing times are as follows:

Family Finder – 2 to 4 weeks
mtFull Sequence – 6 to 8 weeks
Y-DNA (excluding Big Y) – 3 to 6 weeks
Big Y-700 – 6 to 10 weeks
SNP Packs – 6 to 8 weeks
Individual SNPs – 6 to 8 weeks
Factoids – 6 to 8 weeks
CCR5 – 6 to 8 weeks
D9S919 – 6 to 8 weeks".

I checked my email again, and their exact wording was "Unfortunately, our lab is experiencing a general delay in testing at this time. Your results may take up to an additional month to be posted to the website.". I agree it doesn't seem they have updated the website to reflect this information, maybe mtdna are only a very small proportion of their tests and they forgot to update the info for this one in particular??

[tidely]

Thanks for the information!
They could at least inform customers of the delay. Or write a notification about the change in terms in the profile.

Currently there is a delay only for Y tests:

"As of July 28, 2021, the following tests have delays in normal turnaround times:
Y-DNA – 6 to 8 weeks
Big Y – 8 to 10 weeks

Once we receive your DNA sample, we send your sample directly to the lab for processing. You will also receive a notice of receipt via the email address associated with your account.

Processing times vary depending upon the test(s) ordered.

Typical result processing times are as follows:

Family Finder – 2 to 4 weeks
mtFull Sequence – 6 to 8 weeks
Y-DNA (excluding Big Y) – 3 to 6 weeks
Big Y-700 – 6 to 10 weeks
SNP Packs – 6 to 8 weeks
Individual SNPs – 6 to 8 weeks
Factoids – 6 to 8 weeks
CCR5 – 6 to 8 weeks
D9S919 – 6 to 8 weeks".

Result (on batch 1197) came in yesterday, 30th July.

[M123]

Congratulations! My result is not ready yet

[tidely]

Congratulations! My result is not ready yet

Thanks! As you are 1198 and 1199 hopefully your results should be in the next week or so.