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Current Y-DNA batch# ?

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  • gilmerpg
    replied
    Originally posted by gilmerpg View Post

    This is somewhat helpful. But I’m still waiting for my Y-DNA. #1162 was batched Jan 20 and still says it should be ready by the end of March. According to the Learning Center the Y-DNA delay is now down to 6-8 weeks which would be mid-March.
    it was ready April 5. Didn’t see a notification. Now I’m trying to figure out what the results mean...

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  • gilmerpg
    replied
    Originally posted by KATM View Post

    For one thing, Y-DNA (and mtDNA) tests take longer to process than autosomal tests, as they are more complex tests.
    For another, there can be delays in processing tests, for various reasons; among these are:
    • Insufficient sample
    • Sample that does not pass quality control, and needs to start process over
    • Lab delay (due to equipment failure, personnel shortage, large quantity due to holiday sales, etc.)
    FTDNA has also suffered from poor communication with customers. Perhaps with the new owner (myDNA) some of these issues may improve.

    You can check the "After I return the kit, how long will results take?" page in the FTDNA Learning Center to see if there are delays for any type of test. Currently that page shows that for Y-DNA (excluding Big Y), results are taking 7-9 weeks. In your case, that could be between 1 Feb. and 15 Feb. 2021. The date a sample is batched does not necessarily mean that the lab has started processing the test on that day, although it should be started then or shortly afterward. The same page in the Learning Center shows that Y-DNA tests (except for Big Y) usually take 3 to 6 weeks.

    You may want to view the FTDNA Webinar "The Ideal Life of a Family Tree DNA Kit," from 2015. The part where a kit reaches the lab starts at 20:21.

    Some questions about the test process are answered on the Learning Center page "FTDNA Test Process."
    This is somewhat helpful. But I’m still waiting for my Y-DNA. #1162 was batched Jan 20 and still says it should be ready by the end of March. According to the Learning Center the Y-DNA delay is now down to 6-8 weeks which would be mid-March.

    Leave a comment:


  • OlivierM
    replied
    Anybody knows where bigY is currently at (batch number) with respect to results ?

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  • OlivierM
    replied
    Originally posted by DJ Brooks View Post

    I just got an email notification that my Y-37 results are ready... 19 days after they were already posted.
    I've gotten a bunch of mtDNA and Y dna match mails yesterday, circa 3 weeks after I noticed the matches myself

    Is this a manual process ? I hope not....

    Leave a comment:


  • DJ Brooks
    replied
    Originally posted by OlivierM View Post
    I've gotten "New DNA Test Results Posted" for mtDNA results emails. But not for Y dna.
    I just got an email notification that my Y-37 results are ready... 19 days after they were already posted.

    Leave a comment:


  • mattn
    replied
    Originally posted by OlivierM View Post
    I wonder if FTDNA is also suffering from a power outage....if so it will delay testing. And I hope no samples will be spoiled.
    They have said in the past they have a backup generator that powers the entire building in the event of a power outage.

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  • Jim Barrett
    replied
    Yesterday one of their employees told me she was without hour for 24 hours at her home. If the lab losses it will delay some testing. How much will depend on how long the power is off. I don't think they ever lost samples due to a power outages caused by hurricanes and flooding.

    Leave a comment:


  • OlivierM
    replied
    I wonder if FTDNA is also suffering from a power outage....if so it will delay testing. And I hope no samples will be spoiled.

    Leave a comment:


  • KATM
    replied
    So, mea culpa: I checked my earliest archived emails in different folders, and now see that over the years I have received notices for kits that had "new mtDNA relative" matches, "New Y-DNA Relative," and "new Big Y" matches. I also unearthed a notification for "New Big Y Results" for one kit in 2017, "New DNA Test Results Posted" which were Full Sequence results for two kits (in 2013), notifications for HVR1 and HVR2 Matches (for kits which had earlier completed Full Sequence results, not upgrades), and notifications for FGS Matches. In earlier years, there were even some emails for "New Family Finder Relative." And of course, emails notifying when myOrigins results have been updated.

    If I recall correctly (at least in somewhat recent memory), I have received some notifications about new matches AFTER THE FACT; in other words, the notification came some time after I noted that there was a new match. The bottom line is that FTDNA is probably still sending such notifications. Why hasn't DJ Brooks received any yet?

    One possibility for DJ Brooks is to check to make sure the email address that is shown in the account is correct. Perhaps there was a typo. If that is not the case, submit a Customer Support form and ask why notices are not being sent.

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  • OlivierM
    replied
    I've gotten "New DNA Test Results Posted" for mtDNA results emails. But not for Y dna.

    Leave a comment:


  • DJ Brooks
    replied
    Originally posted by KATM View Post

    I haven't had any testing done on the kits I manage for some time. I don't recall receiving emails when results were ready, and don't see such in my archived FTDNA emails. Perhaps it has changed in the last few years. Have you done other tests at FTDNA, and received notice when results were ready? In the past, the only way I knew results were in was the same as you - checking the account to see if results were in.

    At least you got your results within the original expected date range. That's a good thing.
    They are the ones who said, "You will also be sent additional notices as your test results are posted." Other companies have sent me email notifications so I assumed they would to. Maybe they mean something else by "notices".

    Leave a comment:


  • KATM
    replied
    I checked my email archives again, using different search terms, and found emails for Big Y results being ready/uploaded. But nothing turned up for other tests, whether other Y-DNA tests, mtDNA, or Family Finder. They may be notifying people for other tests, but it seems not in the period of time I have ordered tests.

    Leave a comment:


  • Jim Barrett
    replied
    I received a message earlier this month that one of my project members had received Big Y results.

    Leave a comment:


  • KATM
    replied
    Originally posted by DJ Brooks View Post
    Batch #1151 was completed on Feb 1, 2021 for a Y-37.

    Still haven't got an email stating my test was done even though I've seen able to access the results since Feb 2. If I didn't check the site daily I wouldn't even know.
    I haven't had any testing done on the kits I manage for some time. I don't recall receiving emails when results were ready, and don't see such in my archived FTDNA emails. Perhaps it has changed in the last few years. Have you done other tests at FTDNA, and received notice when results were ready? In the past, the only way I knew results were in was the same as you - checking the account to see if results were in.

    At least you got your results within the original expected date range. That's a good thing.

    Leave a comment:


  • DJ Brooks
    replied
    Batch #1151 was completed on Feb 1, 2021 for a Y-37.

    Still haven't got an email stating my test was done even though I've seen able to access the results since Feb 2. If I didn't check the site daily I wouldn't even know.

    Leave a comment:

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