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  • Originally posted by Jim Barrett View Post
    Upgrade from Y-DNA 37 to Y-DNA67
    Batched 12/20/2021 batch 1257
    Results still pending.
    Turns out the results were in, but they had failed to load. It took two attempts to force the data to load. At least we finally have the results.

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    • Why would a kit with results still pending, quit showing an expected date and show complete for a few days, but now show nothing other than pending? Batch 1267 expected date was April 6th but about a week before that, the date disappeared.

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      • You need to contact FTDNA to find out what has happened. Use the Customer Support link at the top of the page. You can chat, phone or send a message.

        What type of test had you ordered?

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        • I'm waiting for the results batched March 7th 2022, batch number 1279

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          • Got Y-111 results for batch 1284 yesterday, batched 03/23/2022.

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            • Big Y-700 Ordered 03/18/2022 1283
              Big Y-700 Batched 03/21/2022 1283
              Big Y-700 Completed 04/21/2022 1283

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              • I’m still waiting for the Y-111 results batched March 7th, 1279

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                • Originally posted by Marta Sobota View Post
                  I’m still waiting for the Y-111 results batched March 7th, 1279
                  Expect an email soon telling you that your sample is no good.

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                  • Big Y-700 Completed 05/13/2022 1279
                    Big Y-700 Batched 03/07/2022 1279
                    Big Y-700 Ordered 03/06/2022 1279

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