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Getting it off my chest -why don't matches seem to match?

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  • #16
    bluepacifica I believe, as a known cousin has set her privacy settings to show tree to matches, there is a bug, again, affecting the privacy settings of the posted trees.

    known cousins tree give the message of "Looks like you
    aren't authorized
    to view this family tree."

    Tree is supposed to be shown to matches, but some privacy setting is blocking access. Unless person has tree set to Public, it blocks all access to it....

    I can replicate issue with my families kits, if I set tree privacy to matches only, they become unviewable to other family members, with the exception to those that are linked to trees

    Guess enough people haven't complained/submitted the open request form.
    https://www.familytreedna.com/contact.aspx
    Last edited by prairielad; 28 May 2016, 09:17 PM.

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