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Ongoing delay to new group requests?

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  • Ongoing delay to new group requests?

    Hello folks,

    Seems I'm getting no response to various threads, emails, messages to FTDNA regarding a request to create a new group. I've seen other messages similar but it is a bit concerning when it is weeks and weeks (now months) without a response, and the only initial response was "we'll do this next week"

    Is there any way to bring this to the attention of management?
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